About Us

About Us

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Welcome  to Computer Zone. Please check for tech related news, service and sales  specials as well as original content. Our shop is open for business and  our hours of operation at Mon – Fri 10am-6pm and Sat 9am-3pm.

We  service both PC and Mac desktops, laptops and All in Ones as well as  tablets and other mobile devices.- See more at:  http://www.computerzonefl.com


  

Computer  problems, big or small, we fix them. With access to a worldwide  parts warehouse and a staff of professionally trained and certified  techs, there is no computer that we can’t fix. The staff at Computer  Zone has enjoyed over 17 years of employment by being the fastest and  most thorough computer repair shop in the bay area. Big chains can be  backed up for weeks and usually trade skilled workers for bigger profit  margins. At Computer Zone, we have over 30 benches that are all  fully equipped to handle any computer repair. Burned your processor up  again by over clocking it so you can gain the edge in the latest online  game? No problem. Did your 3 year old accidentally feed your computer a  glass of milk? We can clean it up. Your teenager accidentally step on  their laptop and break their screen and now is using that as a reason  for why they can’t do their homework? Can usually fix that while you  wait. Computer running slower than normal or not at all? We will figure  it out.

Services Offered

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Computer  problems, big or small, we fix them. With access to a worldwide  parts warehouse and a staff of professionally trained and certified  techs, there is no computer that we can’t fix. The staff at Computer  Zone has enjoyed over 17 years of employment by being the fastest and  most thorough computer repair shop in the bay area. Big chains can be  backed up for weeks and usually trade skilled workers for bigger profit  margins. At Computer Zone, we have over 30 benches that are all  fully equipped to handle any computer repair. Burned your processor up  again by over clocking it so you can gain the edge in the latest online  game? No problem. Did your 3 year old accidentally feed your computer a  glass of milk? We can clean it up. Your teenager accidentally step on  their laptop and break their screen and now is using that as a reason  for why they can’t do their homework? Can usually fix that while you  wait. Computer running slower than normal or not at all? We will figure  it out.

Where do we start and do I need to make an appointment?

Just  bring your computer in to the shop for a free consultation. Most  problems can be easily identified by our experienced techs and a method  of repair will be recommended. For those other ‘head-scratcher’  problems, a full diagnostics may be recommended before any repairs are  made to determine the overall condition that the computer is in and to  help you determine whether it makes more sense to fix or replace the  computer. We don’t do any repairs without your expressed permission and  all services are kept confidential.

​​Why do we charge for diagnostics and does that fee apply towards fixing your computer?

We  charge a $45 fee for towers and $65 fee for laptops and all-in-one  desktops for a full diagnostics workup. The diagnostic fees cover  testing the WHOLE computer, not just figuring out what the problem is.  Testing computers this way we can give our customers a complete picture  not only of their original problem, but also any potential future  problems so that they can make the best possible decision to fix a  system or replace it entirely. If we can fix your computer’s problems  during our routine diagnostic testing, we will not charge a dime more.  If however, we find during the course of testing that you will need  replacement parts or additional labor, we  will contact you with our  recommendations as well as an itemized quote for repair. A portion of  the diagnostics fee may be applied to a quote for repair.

Do you warranty your work?

Absolutely,  yes. We stand behind all of our computer repairs and make our clients’  satisfaction our top priority. There are times however, when a repair  can be undone or re-broken due to situations outside of our control or  beyond the limitations of our replacement parts. Rarely do we ever have  an issue that cannot be solved where our client isn’t happy and we go to  great lengths to ensure we are highly recommended to their friends and  family members. We have been in business for 17 years and have every  intention of being here for the next 17 years.

Maintenance Agreement

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We offer a monthly service to customers that allows them many benefits. The customer can call during working hours and have us log into their computer to help with any issues they are having or just for us to do maintenance and windows updates. We provide an enterprise antivirus on each of the computers that are signed up for our programs that allow us to be notified if they encounter a virus so we can call them before they even know there is a serious issue. Also if they do get a virus we will reformat their system at no charge. This offers many benefits to the customer, all for only $20!